Proven WFM Strategies to Reduce Cost and Improve Morale

In this Webinar John Frehse, Chief Strategist at Core Practice will share real examples of how to schedule agents more effectively. He will cover everything from the right way to measure costs to scheduling strategies guaranteed to save money. John has worked with everyone from Bell Canada to General Electric and can shed new light on how to effectively manage employee schedules, service levels, and the overall customer experience.

Space is limited.
Reserve your Webinar seat now at:
https://www2.gotomeeting.com/register/207015778

This is a free Webinar
Time: 1:30 PM EST

Uses both VOIP and Toll number involved - no other toll free number available.

Please allow extra time if this is your first time using GoToMeeting (software must be downloaded and some corporations do not allow access to GoToMeeting so check with your IT department)

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