Discussion Forum (719)
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CCPF SpammersPart of my responsibility as site host is to make sure members respect the site and its members. I review the activity on the site every ... Started by Kathryn Jackson in MiscellaneousLatest Reply |
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We are A Telemarketing Company and we're Looking for solid Partnership.Greetings, Hi. We have a 100 seat call center in the Philippines which operates 24/5 for our international accounts. Currently we are ha... Started by Marko Jonas in Available Resources |
0 | 8 hours ago |
Top 10 issues facing internal Call CentersI'm looking for a comprehensive list of top issues facing internal call centers. Started by Andrew Rzepczynski in Operations and Management |
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Nov 5 Reply by Andrew Rzepczynski |
Acoustic shock recognised as call centre hazardAn interesting article on how "acoustic shock" may be underestimated (and under diagnosed) in our call centers. Something to consider whe... Started by Kathryn Jackson in Operations and Management |
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Nov 4 Reply by Richard Kenny |
Free Ebook on Behavioral AnalyticsIn case you need a free source of information on behavioral analytics for your team this site provides a complimentary download of an ebo... Started by Kathryn Jackson in Available Resources |
0 | Nov 4 |
Contact center broker suggestions?We are a WA State based nonprofit organization with a call center looking for a project. We have some work in the pipeline, for 1st and 2... Started by Matthew Van de Voorde in Business Opportunities |
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Nov 4 Reply by Ray Klostermann |
Do you know someone who will be attending the international conference in Lima, Peru?Chief Executive Officer Tim Searcy and Director of Business Affairs Rafael Manzon of the ATA will be speaking in Lima, Peru during the re... Started by Marquisha Bridgeman in Available Resources |
0 | Nov 2 |
ManagedServiceProviders.biz posts independent experts reviews of Northwinds Contact Solutions Virtual Call Center platformManagedServiceProviders.biz, a new online magazine for the managed services industry, conducted a Technology Test Drive of Northwinds Con... Started by Darren Prine in Technology |
0 | Nov 2 |
“Improving Your Call Center Operation: Essential Building Blocks for Today and the Future”September 23, 2009, Omaha, Nebraska: The Midwest Chapter of the American Teleservices Association (ATA) announced the topic of its upcomi... Started by Marquisha Bridgeman in Available Resources |
0 | Oct 29 |
Great article today on CP Wire about the benefits of At Home agents in case of a pandemic or natural disasterBenefits of At Home agents in case of a pandemic or disaster. You can read the article at: http://bit.ly/KrjQq Enjoy! Darren Prine Dir... Started by Darren Prine in Strategy |
0 | Oct 28 |
Question regarding the best organizations to join for contact center vendors/consultantsHello friends, I wanted to get your feedback. As a vendor to call centers, what are the best organizations for me to join which will all... Started by Darren Prine in Miscellaneous |
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Oct 28 Reply by Darren Prine |
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