Contact Center Performance Forum (CCPF)

Miscellaneous (53)

Featured Discussions
Kathryn Jackson

2010 Webinars - Vote for the Topics You Want Presented

Members, I am going to start scheduling our 2010 webinar series. Please reply to this discussion to let me know the topics you would like...

Started by Kathryn JacksonLatest Reply

Kathryn Jackson

Special CCPF Sponsorship Pricing for December - Vendors Don't Miss This!

If you provide hardware, software, or consulting services to contact centers don't miss our special sponsorship opportunities. Available ...

Started by Kathryn JacksonLatest Reply

Kathryn Jackson

Ensuring the Integrity of CCPF Postings - Managing the "No Sales" & "No Unsolicited Contact" Guideline

Part of my responsibility as site host is to make sure members respect the site and its members. I review the activity on the site every ...

Started by Kathryn JacksonLatest Reply

Discussions Replies Latest Activity
Kathryn Jackson

2010 Webinars - Vote for the Topics You Want Presented

Members, I am going to start scheduling our 2010 webinar series. Please reply to this discussion to let me know the topics you would like...

Started by Kathryn Jackson

0 34 minutes ago
Kathryn Jackson

Special CCPF Sponsorship Pricing for December - Vendors Don't Miss This!

If you provide hardware, software, or consulting services to contact centers don't miss our special sponsorship opportunities. Available ...

Started by Kathryn Jackson

0 39 minutes ago
Kathryn Jackson

Ensuring the Integrity of CCPF Postings - Managing the "No Sales" & "No Unsolicited Contact" Guideline

Part of my responsibility as site host is to make sure members respect the site and its members. I review the activity on the site every ...

Started by Kathryn Jackson

3 1 day ago
Reply by Kathryn Jackson
Darren Prine

Question regarding the best organizations to join for contact center vendors/consultants

Hello friends, I wanted to get your feedback. As a vendor to call centers, what are the best organizations for me to join which will all...

Started by Darren Prine

2 Oct 28
Reply by Darren Prine
Karen Blackstone

H1N1

What are you doing to prepare your staff for the potential H1N1 breakout? How do you plan to keep doing business?

Started by Karen Blackstone

1 Sep 24
Reply by Kathryn Jackson
Kathryn Jackson

"Make Money with Google" has been banned from this site

I banned this member within 30 minutes of them joining. I'm sorry that so many of you got a comment email before I discovered the Spammer...

Started by Kathryn Jackson

0 Sep 6
Brian Golden

Looking for Contact Centers to Visit in Denver, CO and Washington DC Metro/VA areas.

I have a client that is in the process of consolidating several small internal help desk and other inbound phone operations into a single...

Started by Brian Golden

2 Aug 12
Reply by Greg Kern
Greg Augustyniak

Workers Comp Insurance for At-Home Employees

Does anyone have any information about carrying workers comp insurance for work from home employees? Our insurance company will not touch...

Started by Greg Augustyniak

9 Jul 31
Reply by Marquisha Bridgeman
Kathryn Jackson

Spam from New Members

Thank you to all of you who sent me an email about an inappropriate comment sent to you from a new "member." I immediately banned the per...

Started by Kathryn Jackson

2 Jun 22
Reply by Gary Lewien
Marquisha Bridgeman

What would you ask or tell your local legislator re: challenges and opportunities in the teleservices industry?

This has been a busy week! As we prepare for our annual Summit in Washington, DC, everyone has been working 110% to make sure we have ano...

Started by Marquisha Bridgeman

5 Jun 3
Reply by Marquisha Bridgeman
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