Strategy (19)
| Discussions | Replies | Latest Activity |
|---|---|---|
Genesys Contact Center ReportingPlease share your experiences with Genesys contact center reporting tools such as Info Mart, Interactive Insights, etc. How do you get us... Started by Adam Markowitz |
0 | 1 day ago |
Great article today on CP Wire about the benefits of At Home agents in case of a pandemic or natural disasterBenefits of At Home agents in case of a pandemic or disaster. You can read the article at: http://bit.ly/KrjQq Enjoy! Darren Prine Dir... Started by Darren Prine |
0 | Oct 28 |
Call Center Capability for StartupsI have two former collogues who are in the process of starting up payments technology services. In each case, their business plans are ag... Started by Akin Toffey |
30 |
Aug 22 Reply by Bill Haeffner |
Interesting Question - TwitterOne of the people I am following on Twitter (yes, I am there) asks: I am wondering, "who is using Twitter as an interaction channel in y... Started by Kathryn Jackson |
2 |
Mar 16 Reply by Richard Natoli |
Me2Everyone...nifty launch idea. Giving away shares of company to spread news of brand/company.I followed a link to join this (I'm a hopeless explorer). It is an interesting business strategy. After joining they sent me an email to ... Started by Kathryn Jackson |
0 | Mar 12 |
Great Way to Start Your Day - and...great advertising strategyThis commercial was actually shot at London's Liverpool Street Subway Station on 15 JAN 09. Only the dancers knew what was going to happe... Started by Kathryn Jackson |
0 | Mar 4 |
Surviving Tough Economic Times: "Increase Your Profitability By Boosting Your Investment in Continuous Improvement Initiatives!"Surviving Tough Economic Times: "Increase Your Profitability By Boosting Your Investment in Continuous Improvement Initiatives!" By: Greg... Started by Greg |
0 | Feb 22 |
Six ways to make Web 2.0 workI enjoyed reading this article on Web 2.0; how it helps a company succeed and what it takes to be successful. Good recommendations. "We ... Started by Kathryn Jackson |
0 | Feb 19 |
Investment Strategy: Relationship between Customer Service and Shareholder ValueI was reading an article today that talks about the relationship between service and financial performance. In these economic times we ar... Started by Kathryn Jackson |
0 | Jan 22 |
What we can learn from Nortel's BankruptcyWe all heard about the Nortel bankruptcy and hopefully we can learn from the news. In these tough economic times we are all looking for w... Started by Kathryn Jackson |
0 | Jan 15 |
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