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Terry Follmer's Discussions (7)

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Discussions Replied To (6)	Replies	Latest Activity
"Both Google and Edward Jones tend to show up in the "best companies to work" for lis…" Terry Follmer replied Oct 7 to The Importance of Company Culture	6	Oct 7 Reply by Terry Follmer
"Thanks Kelly. Some excellent things to consider. Yes, I agree that "common sense" an…" Terry Follmer replied Sep 10 to Dead Air: what is appropriate?	4	Sep 10 Reply by Terry Follmer
"Thanks Kathryn. This is helpful. I hope others offer their opinions." Terry Follmer replied Sep 2 to Dead Air: what is appropriate?	4	Sep 10 Reply by Terry Follmer
"Our center uses "Jabber" aka Psi v0.12, for 1:1 and group chat. If a rep needs to as…" Terry Follmer replied Jul 24 to IM as a means of communication for virtual help desks	2	Jul 29 Reply by Robert P. Brock
"Ours is a relatively small center, 130 support and sales agents in a 24x7 operation.…" Terry Follmer replied Jul 2 to What Procedure do Contact Centers use for Agents Reporting Absences? (Member Request)	12	Jul 2 Reply by Paul Mireles
"performance indicators for contact center agents and goals for same. (current perfor…" Terry Follmer replied Jun 10 to Research - What topics?	12	Jul 9 Reply by Kathryn Jackson

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