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| Discussions Replied To (3) | Replies | Latest Activity |
|---|---|---|
"Hi Kathryn: In our call center we use a centralized attendance line. This centralize…"Robert F. Fuentes replied Jul 2 to What Procedure do Contact Centers use for Agents Reporting Absences? (Member Request) |
12 |
Jul 2 Reply by Paul Mireles |
"Hi Kathryn: Please consider the following topics - The Essentials for success in L…"Robert F. Fuentes replied Jun 10 to Research - What topics? |
12 |
Jul 9 Reply by Kathryn Jackson |
"The ideal depends on the type of business, the complexity, the knowledge level and e…"Robert F. Fuentes replied Apr 23 to Supervisor to Rep Ratio |
36 |
Apr 28 Reply by Carol Hukari |
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