Contact Center Performance Forum (CCPF)

Darren Prine

Darren Prine's Discussions (30)

Discussions Replied To (12) Replies Latest Activity
Richard Natoli

"I highly recommend Cliff Smith. His contact information is below: Clifford Smith ..."

Darren Prine replied Nov 23 to I need Voice Talent.

17 Dec 1
Reply by Ben Barsema
Darren Prine

"Thank you for your input. I appreciate it! Darren"

Darren Prine replied Oct 28 to Question regarding the best organizations to join for contact center vendors/consultants

2 Oct 28
Reply by Darren Prine
Matthew Van de Voorde

"Dear Mathew, At your convenience, I would like to speak with you about some poten..."

Darren Prine replied Oct 15 to Contact center broker suggestions?

5 1 day ago
Reply by Derrick Cristy
Dan Bergstrom

"I loved the article and agree with Drew's findings. Thanks so much for sharing! ..."

Darren Prine replied Sep 28 to Home Agents: How the Remote Model Reduces Expenses

1 Sep 28
Reply by Darren Prine
Kathryn Jackson

"My company is the premiere provider of a hosted/managed Virtual Call Center platfo..."

Darren Prine replied Sep 17 to Any call centers use out-of-state remote workers (remote agents)?

3 Sep 21
Reply by Ann Gray
Darren Prine

"My pleasure Kay! Thank you!"

Darren Prine replied Sep 3 to Working from home is a rare grand slam, game winning business trend

2 Sep 3
Reply by Darren Prine
Dan Bergstrom

"Dear Dan, While I am not a consultant, I work for a company that provides a hoste..."

Darren Prine replied Sep 2 to Hosted Solutions and Partnerships

5 Sep 9
Reply by Kelly Roy
Darren Prine

"Thank you Ronnie. What a thorough answer. Great stuff!"

Darren Prine replied Aug 31 to Question: What is the average cost per hour for offshore call center agents vs. U.S. based agents?

18 Dec 3
Reply by Ali Fathi
Mike Scharfstein

"Dear Mike, I know of a way for you to record calls plus have "whisper" functional..."

Darren Prine replied Aug 25 to Low Cost Call Recording For CT Call-Center (Outbound)

14 Aug 26
Reply by Dan Rickwalder
Darren Prine

"Thank you Michael. It really does appear that US based call centers are closing th..."

Darren Prine replied Aug 25 to Question: What is the average cost per hour for offshore call center agents vs. U.S. based agents?

18 Dec 3
Reply by Ali Fathi
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