Tripp Babbitt's Discussions (3)
| Discussions Replied To (3) | Replies | Latest Activity |
|---|---|---|
"Each system is unique. Benchmarking and Service levels will not lead to improvements…"Tripp Babbitt replied Jul 30 to Service levels: World Class vs. Acceptable (vs. unacceptable) |
12 |
Jul 30 Reply by Tripp Babbitt |
"Hatch: I usually have my clients remove IVRs as they are a barrier to good service…"Tripp Babbitt replied Jun 17 to Cost Estimate for IVR |
6 |
Jun 21 Reply by Mark Behrens |
"Matt: My solution is different and I believe you are approaching the problem the wr…"Tripp Babbitt replied Jun 15 to High Queue AHT |
12 |
Jun 16 Reply by Pauline Mills |
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