Contact Center Performance Forum (CCPF)

rick sherman

rick sherman's Discussions (3)

Discussions Replied To (1) Replies Latest Activity
Kathryn Jackson

"Hi, another important piece of this is a well thought out Quality Monitoring program…"

rick sherman replied Dec. 8, 2008 to Customer Experience, Recession - Fan Friendly?

1 Dec. 8, 2008
Reply by rick sherman

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