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Dan Rickwalder's Discussions (6)

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Discussions Replied To (6)	Replies	Latest Activity
"Hi Dan, I'm an independent consultant who has worked extensively with Verent as wel…" Dan Rickwalder replied Sep 24 to Verint 360 Consultant Needed	5	Sep 25 Reply by Brenda Dunn Kinney
"Hey Mike, Call recording can be a tough sale. If you are manually dialing, you are…" Dan Rickwalder replied Aug 26 to Low Cost Call Recording For CT Call-Center (Outbound)	14	Aug 26 Reply by Dan Rickwalder
"or yeah, what Dean said :)" Dan Rickwalder replied Aug 25 to Low Cost Call Recording For CT Call-Center (Outbound)	14	Aug 26 Reply by Dan Rickwalder
"Hi Mike, Assuming you have the ability to remote monitor calls you can buy a call r…" Dan Rickwalder replied Aug 25 to Low Cost Call Recording For CT Call-Center (Outbound)	14	Aug 26 Reply by Dan Rickwalder
"Hi Beth, You have the sum of all the possibilities here in a number of great posts!…" Dan Rickwalder replied Aug 18 to Balancing Workload Channels	12	Aug 20 Reply by Scott Michael Casson
"I advise my clients to use a centralized line into the WFM area (or person) for any…" Dan Rickwalder replied Jul 2 to What Procedure do Contact Centers use for Agents Reporting Absences? (Member Request)	12	Jul 2 Reply by Paul Mireles

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