All Discussions Tagged 'absence' (2)
| Discussions | Replies | Latest Activity |
|---|---|---|
What Procedure do Contact Centers use for Agents Reporting Absences? (Member Request)Member Request. What is the procedure agents use to report an absence? For example - do agents call into an attendance line or supervisor... Started by Kathryn Jackson |
12 |
Jul 2 Reply by Paul Mireles |
How do you manage unscheduled absences?I was just talking with a member who is trying to figure out how to manage unscheduled absences on Monday (the highest call volume day). ... Started by Kathryn Jackson |
19 |
Jul 1 Reply by Peter Scott |
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