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How do you manage unscheduled absences?I was just talking with a member who is trying to figure out how to manage unscheduled absences on Monday (the highest call volume day). Wh… Started by Kathryn Jackson |
19 |
Jul 1 Reply by Peter Scott |
What are the Benefits of an Employee Assistance Programs (EAP)?Following are several observations about the benefits of investing in EAPs (based on UK data). Certainly, the contact center professionals… Started by Kathryn Jackson |
0 | Jan 29 |
Attendance Management - Cost CalculationSee the reply below for components for calculating the cost of absenteeism. Started by Kathryn Jackson |
2 |
Jun. 13, 2008 Reply by Kathryn Jackson |
Attendance Management ArticleAttached is an article on attendance management. Started by Kathryn Jackson |
2 |
May. 22, 2008 Reply by Kathryn Jackson |
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