All Discussions Tagged 'ivr' (6)
| Discussions | Replies | Latest Activity |
|---|---|---|
Looking for companies to participate in a Beta test of a "message broadcasting" (Outbound IVR) solutionNorthwinds Contact Solutions is looking for businesses to participate in a Beta Test of our Automated Client Response platform (outbound IV… Started by Darren Prine |
0 | Dec 11 |
Looking for examples of how companies are using Outbound IVRI recently wrote an article about the benefits of using outbound IVR for the new online magazine http://www.ManagedServiceProviders.biz . I… Started by Darren Prine |
0 | Dec 7 |
Outbound IVR: Why is this business solution becoming so popular?Hello friends! I just wrote a new article for the online magazine ManagedServiceProviders.biz about how companies are utilizing Outbound I… Started by Darren Prine |
0 | Dec 3 |
Hosted Solutions and PartnershipsI am looking for consultants that are interested in learning more about hosted call center solutions (SaaS). It is very important to stay o… Started by Dan Bergstrom |
5 |
Sep 9 Reply by Kelly Roy |
Tips to Get to a Real Person at Any Corporation in 10 Seconds or LessI've seen these before but...what have we come to? How many times do our customers actually have to use these "hacks?" Do we know when we a… Started by Kathryn Jackson |
0 | Mar 25 |
We have a 5% "Zero-out" rate on one of our IVR applications. Is this normal, high or low?Answer from Rex Stringham, EIG Inc. (www.eiginc.com). Five percent opt out is normal for an initial ACD menu. We have various studies that… Started by Kathryn Jackson |
0 | May. 28, 2008 |
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