Contact Center Performance Forum (CCPF)

I am looking for consultants that are interested in learning more about hosted call center solutions (SaaS). It is very important to stay on the cutting edge of technology and know what is out there. I would like to see what people’s views and opinions are on the hosted platform. One of the big reasons for this is to grow my network of call center professionals. If you are interested let me know, I would love to talk to anyone that wants to listen.

Tags: acd, hosted, ivr, partnership, saas

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Hi Dan,

I work for ComputerTalk - we supply contact centre technology both hosted and premise based. The move towards hosted has been very challenging and I would be happy to discuss our experiences with you. I would also like to grow a network of call centre professionals.

Best regards,

Bryan Williamson.

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Hi Dan Bergstrom,

Hope you are doing well!.

Please allow me to introduce myself. My name is Paryush Sanghvi, Director - Business Development & Operations for Delphinium Infotech. Delphinium Infotech is an Outsourcing service providing company, who provides variety of services in the verticals of Business Process Outsourcing & Knowledge Process Outsourcing through its Outbound, Inbound & Web-based Contact Center.

Above i provided with small introduction for your info. We can discuss about Hosted Call Center Solutions, I can share some of my experience of Hosted Call Center Solution, Some good ideas, as you are looking grow your network of call center professionals and if you look forward to it seriously than we can explore some new business arena on Hosted Call Center Solution. Kindly let me know how you would like me to contact you or how you would look forward to contact me, whether through email, phone or live chat?.

Regards,

Paryush Sanghvi
Director - Business Development & Operations
Delphinium Infotech

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Thanks "Dan Bergstrom" i was searching for the same solution about hosted call center industry and finally i found you through Google search :)

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Dear Dan,

While I am not a consultant, I work for a company that provides a hosted/managed Virtual Call Center platform and hosted Outbound IVR. I am the Director of Strategic Partnerships and would be glad to speak with you. I invite you to visit my blog at http://callcentersolutions.wordpress.com/ for articles about virtual call center solutions and my company site at http://www.northwindscontactsolutions.com.


All the best,

Darren C. Prine
Director of Strategic Partnerships
Northwinds Contact Solutions
www.northwindscontactsolutions.com
dprine@thenorthwinds.com
602-515-0395

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Dan- I am a consultant and am very interested in hosted solutions for contact centers and SMB's. Let me know how you would like to engage.

Kelly Roy
Plumsoup

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