Contact Center Performance Forum (CCPF)

Kathryn Jackson

Incentive Contests for Work-at-Home Agents...What Are You Doing?

We have a work from home program in place for several years and the team is growing. What I would like to know is how businesses are running performance incentive contests and what awards besides virtual gift cards are given. I'd like to shake it up a bit with something new and when the team is not in an office it places restrictions on how much shaking I can do!

Asked by a CCPF member!

Tags: agents, incentives, work-at-home

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