Managers / Experts of Technical Support

The intent of this group is to support managers and experts of technical support operations by starting discussions on best practices, tools, training, and job opportunities.

A member requested this group.

Expanding Technical Support Expertise
If you are currently employed as a Technical Support Expert share best practices, tools, training, and opportunities that you have found valuable. Or, perhaps you are looking for a certain tools (or opinions about a tool), training, or an opportunity. Use this group to collaborate with your peers.

If you have any questions or concerns, as always let me know by emailing kjackson@responsedesign.com

Thanks.