All Groups (12)
Mastermind Networking
27 members Latest Activity: Oct 23 The members of this group meet each month via conference call to discuss the issues contact center professionals face on a daily basis. If you want to…
ATA "What's Hot"
5 members Latest Activity: Oct 30 Join this group to stay current with industry developments and ATA educational opportunities.
Contact Center Consultant Corner
34 members Latest Activity: Oct 9 This consultant group gives CCPF members the opportunity to learn about and engage consultants without the consultant soliciting members directly. Co…
Contact Center Systems Technical Support
8 members Latest Activity: Oct 7 The intent of this group is to support customer contact professionals who have technical questions about their customer contact systems.
Contact Center Speaker's Bureau
10 members Latest Activity: Oct 7 The Speaker's Bureau is a reservoir of talent for our members' next keynote or workshop event. Speakers promote your expertise and experience using t…
Contact Center Publications
15 members Latest Activity: Oct 9 This group provides a listing of customer contact publications (books, articles, white papers, presentations, videos) recommended by our members.
Helping Hand
11 members Latest Activity: Nov 5 This is the group where we, as members of a community, extend a hand to help. If you have something to donate or offer at a discount, post it here. I…
Customer Contact Certification Resources
7 members Latest Activity: Oct 7 Members looking for a certification - employee or center will be able to look here to find a resource that fits. Certifying agencies can post their i…
Customer Contact Benchmarking Partners
10 members Latest Activity: Sep 28 Need to find a benchmark or a benchmarking organization for your customer contact organization? You'll be able to find it here! Companies offering be…
Customer Contact Outsourcing Partners
31 members Latest Activity: Oct 7 If you are looking for an outsourcing partner then you will want to look here first! If you provide outsourcing services to the customer contact indus…
Customer Contact Awards
6 members Latest Activity: Oct 7 If you are thinking of applying for an award, look here for possibilities. If you sponsor an award post it here.
Managers / Experts of Technical Support
14 members Latest Activity: Oct 28 The intent of this group is to support managers and experts of technical support operations by collaborating on best practices, tools, training, and j…
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