All Groups (12)
Mastermind Networking
30 members Latest Activity: Nov 23 The members of this group meet each month via chat (using the NING chat) to discuss the issues contact center professionals face on a daily basis. If…
Contact Center Consultant Corner
35 members Latest Activity: Nov 18 This consultant group gives CCPF members the opportunity to learn about and engage consultants without the consultant soliciting members directly. Co…
Contact Center Systems Technical Support
10 members Latest Activity: 8 hours ago The intent of this group is to support customer contact professionals who have technical questions about their customer contact systems.
Managers / Experts of Technical Support
16 members Latest Activity: Nov 19 The intent of this group is to support managers and experts of technical support operations by collaborating on best practices, tools, training, and j…
Contact Center Speaker's Bureau
12 members Latest Activity: 8 hours ago The Speaker's Bureau is a reservoir of talent for our members' next keynote or workshop event. Speakers promote your expertise and experience using t…
Contact Center Publications
18 members Latest Activity: 8 hours ago This group provides a listing of customer contact publications (books, articles, white papers, presentations, videos) recommended by our members.
Helping Hand
12 members Latest Activity: Nov 19 This is the group where we, as members of a community, extend a hand to help. If you have something to donate or offer at a discount, post it here. I…
Customer Contact Certification Resources
8 members Latest Activity: Nov 19 Members looking for a certification - employee or center will be able to look here to find a resource that fits. Certifying agencies can post their i…
Customer Contact Benchmarking Partners
13 members Latest Activity: 8 hours ago Need to find a benchmark or a benchmarking organization for your customer contact organization? You'll be able to find it here! Companies offering be…
Customer Contact Outsourcing Partners
31 members Latest Activity: Nov 19 If you are looking for an outsourcing partner then you will want to look here first! If you provide outsourcing services to the customer contact indus…
Customer Contact Awards
7 members Latest Activity: 7 hours ago If you are thinking of applying for an award, look here for possibilities. If you sponsor an award post it here.
ATA "What's Hot"
7 members Latest Activity: Nov 21 Join this group to stay current with industry developments and ATA educational opportunities.
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