Greg,
We are in the business of capturing the customer experience, managing the quality assurance process and capturing the feedback and then correlating the customer experience with the quality assurance to determine the business drivers and driv...
Hi Grant
If you are looking for a call center with strong processes , deliver a quality product and love pay for performance type projects, give me a holler.
Danette Dontje
If you are just looking for a brainstorming session off the top of my head.
1. Wireless data devices such Blackberry, Iphone, Palm
2. Application software such as Microsoft Office
One that I was playing with was a Technical Dispatcher service si...
Greg,
I see this same comment on your profile. I'm a little confused because I don't understand what you are asking. I'm not sure what processes you are asking about or what processes you are providing. Are you looking for help building new proce...
I am looking for top quality processes to offer my centers worldwide. The processes can be inbound, outbound, lead gen, survey, data processing, telemarketing, etc.
I am also looking for more first rate call centers for the many processes I have a...
Are you a member of the ATA (American Teleservices Association)?
Yes
Job Title or Area of Expertise:
President - Owner
Total Number of Contact Center Agents (FTEs):
0
I am available to help other members by answering questions in the following areas:
I am always looking for top quality processes to offer my call center worldwide.
They can be inbound, outbound, telemarketing, survey, lead gen ,etc.
I am also looking forward top quality call centers for the many processes I have.