Michael Dalpes's Page
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Prior to spending the money on a purchase of an IVR and dealing with the maintenence etc. You may want to consider outsourcing the solution. I do not work for an outsourcer but I have in the past and there are some huge advantages at least in the be…
Profile Information
- Company Name:
- IDP
- Industry:
- Software
- Are you a member of the ATA (American Teleservices Association)?
- No
- Job Title or Area of Expertise:
- Client Services/Call Center
- Total Number of Contact Center Agents (FTEs):
- NA
- Do you have a LinkedIn or other networking site profile you would like to link to?
- http://www.linkedin.com/pub/michael-dalpes/1/b2a/507
- I am available to help other members by answering questions in the following areas:
- Call Center Management
Outsourcing Management
IVR Solutions
Call Center Solutions
CRM Solutions
About
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