The intent of this group is to support managers and experts of technical support operations by collaborating on best practices, tools, training, and job opportunities.
The members of this group meet each month via conference call to discuss the issues contact center professionals face on a daily basis. If you want to be informed of the groups activities you must become a member of the group.
If you are looking for an outsourcing partner then you will want to look here first! If you provide outsourcing services to the customer contact industry then you will want to post here.
Members looking for a certification - employee or center will be able to look here to find a resource that fits. Certifying agencies can post their info here.
The Speaker's Bureau is a reservoir of talent for our members' next keynote or workshop event. Speakers promote your expertise and experience using the data form.
This is the group where we, as members of a community, extend a hand to help. If you have something to donate or offer at a discount, post it here. If you know of an opportunity, post it here. If you have a creative "helping hand" idea please share!
This consultant group gives CCPF members the opportunity to learn about and engage consultants without the consultant soliciting members directly. Consultants, register here!
October 7
Promoting Bangladesh as an outsourcing Destination
September 30
Muhammed farooque is now a member of Contact Center Performance Forum (CCPF)
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