Paul Mireles's Discussions
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The members of this group meet each month via conference call to discuss the issues contact center professionals face on a daily basis. If you want to be informed of the groups activities you must become a member of the group.
in smaller call centers it's usually calling the front line supervisor and as the organization grows and as queues are merged it is transfered over to a WFM group to ensure consistency and that queue coverage is maintianed,
Profile Information
- Company Name:
- Trend Micro
- Industry:
- Internet Security Software
- Are you a member of the ATA (American Teleservices Association)?
- No
- Job Title or Area of Expertise:
- Customer Service Manager
- Total Number of Contact Center Agents (FTEs):
- 10
Comment Wall (1 comment)
- At 4:35am on May 22, 2009,
Dinesh Rai said…
- Dear Sir/ Mam,
Bankai International Pvt. Ltd., Mauritius is the fastest growing company in the telephony services ranging from prepaid communication services to Retail voice traffic. Bankai International has wide global presence and is rapidly expanding its network throughout the highly populated countries. Currently, Bankai International is active in Mauritius, Kenya, Australia, UK, and United States of America. Generating millions of Retail CLI TDM quality minutes a month, Bankai International has established it self as a force to reckon with in the telecommunications industry and has also earned a very good reputation.
Bankai International currently has partnerships in connectivity on IP, SDH and TDM with leading Telco’s and carrier's world wide and is 100% self financed.
We cater following solutions and services to Telecommunication domain with strong expertise, Development and Support team
• Bankai Call Center VoIP (Wholesale Rates for bulk min with Cost benefits real good for International Telemarketing campaigns with good ACD/ASR/PDD/CLI & SIP/IAX/H323 Support, 24*7 Tech Support.)
• Bankai Business VoIP –for all MNC to run their daily operations globally
• Bankai A-Z Routes – For Retailers /Call Shop venders/Calling Card companies/ Small & Medium carriers
Specialized in India, Pakistan, Bangladesh, US/Canada, UK, Australia, New Zealand….and many more……
WE assure that you can find interest which give us opportunity to serve you and your client the best and which also achieves our mutual growth.
Feel free to contact us for Testing to gain an insight on the same.
Thanks & Regards
Dinesh Rai
Bankai International Pvt. Ltd.
Suit 501, St. Jams Court, St Denis Street,
Port Louis, Republic of Mauritius
Mobile : +91-9879804421
Office : +91-79-4001-6791
Mail : dinesh.rai@bankai.net
Yahoo : dinesh_rai1607@yahoo.com
MSN : dinesh.rai21@hotmail.com
Skype : dinesh.raibvi
URL : www.bankai.net
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