Paul Roemer's Discussions
"Well, this day was a total waste of make-up"
Started Jun 5
The problem with baseball
Started Jun 4
The Spandex Insecurity—the Ego has Landed
Started Jun 3
How to raise IT costs—did he really write that?
Started Jun 2
I'd hate to be thought of as superfluous
Started Jun 1
Paul Roemer's Page
Gifts Received
Paul Roemer has not received any gifts yet
Profile Information
- Company Name:
- self
- Industry:
- CRM-CEM-BPR-Social Networking Consulting
- Are you a member of the ATA (American Teleservices Association)?
- Yes
- Job Title or Area of Expertise:
- Partner
- Total Number of Contact Center Agents (FTEs):
- 0
- I am available to help other members by answering questions in the following areas:
- CRM, CEM, software selection, requirements definition, process reengineering, business rule development, ROI, systems integration, PMO
Paul Roemer's Blog
Moving from CRM to CEM (Customer Equity Management) - A presentation
Posted on March 16, 2009 at 8:00am —
An open letter to Verizon's CEO
Posted on August 6, 2008 at 11:41am —
A "Nit" worth picking
Posted on August 1, 2008 at 2:44pm — 5 Comments
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