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In the height of such economic uncertainty, competing for customer attention has become a top priority for a majority of companies, and gaining that competitive edge can make all the difference. Now more than ever is the time to ensure your company…
This group provides a listing of customer contact publications (books, articles, white papers, presentations, videos) recommended by our members.
Need to find a benchmark or a benchmarking organization for your customer contact organization? You'll be able to find it here! Companies offering benchmarks / benchmarking services, fill out the form now!
Profile Information
- Company Name:
- COPC Inc.
- Industry:
- Business services/Consulting
- Are you a member of the ATA (American Teleservices Association)?
- Yes
- Job Title or Area of Expertise:
- Account Executive
- Total Number of Contact Center Agents (FTEs):
- 1-24
- Website:
- http://www.copc.com
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