Steve Krumenaker's Groups
-
Customer Contact Outsour…
33 members
-
Contact Center Systems T…
12 members
-
Contact Center Speaker's…
13 members
Steve Krumenaker's Page
Gifts Received
Steve Krumenaker has not received any gifts yet
Latest Activity
If you are looking for an outsourcing partner then you will want to look here first! If you provide outsourcing services to the customer contact industry then you will want to post here.
The intent of this group is to support customer contact professionals who have technical questions about their customer contact systems.
The Speaker's Bureau is a reservoir of talent for our members' next keynote or workshop event. Speakers promote your expertise and experience using the data form.
this question can not be answered in a vacuum... is the contact center in question a single function, or does it do many things? what is the business they are in? how many agents? where are they? what are the business drivers that are causing you to…
Profile Information
- Company Name:
- Avaya
- Industry:
- Telecommunications
- Are you a member of the ATA (American Teleservices Association)?
- Yes
- Job Title or Area of Expertise:
- Call Center
- Total Number of Contact Center Agents (FTEs):
- 100
- I am available to help other members by answering questions in the following areas:
- call center, avaya
About
© 2009 Created by Kathryn Jackson on Ning. Create a Ning Network!
